After receiving a couple of new phones, switching and trading with my girlfriend she decided that she wanted to keep her phone number. She was tired of changing cause she had went through a couple phones in the last year or two. Went with Straight Talk Sim cause it worked in any phone within network specs, had great AT&T coverage and at a great price.
Everything thing was going smooth and the online pages even seemed well designed until - IT happened. After filling out the Web form she received a call - PROBLEM. Wonder what it was? No way to find out but by their response system that included lots of waiting - NO FUN.
Turns out to be a simple problem that was not explained well. Straighttalksim.com asks for an account number of existing service but Boost Mobile does not give it to you. At least it's not your phone number that all of these no contract carriers give you. I can only really say that about two: Virgin Mobile and Boost Mobile. I was led to believe that your phone number is also your account. Not so.
Had to actually call Boost Mobile and ask them for tbe account number before I was able to get it. After that instead of going through customer service I went back to the Web pages and submitted a new request. THE REDULTS - went right through and had it up and running in a very short time.
The only problem was that I still had to eventually go through customer service but at least it wasn't because I didn’t have service:-) it was because I was billed twice. Oh well - didn't think that THAT would be a hard fix. Easy to see in the system...
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